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How to Decrease Shopping Cart Abandonment in Ecommerce?

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6 Tips How Can Good Customer Service Increase Sales

In an industry where customers serve as your business’ life support, considering ...

Importance of Communication in the Service Industry

Everybody should take note that communication is not about the ability to speak ...

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Difference Between Live Chat and Chat Bot: What Is Better for You

Have you ever heard of online support? Have you ever encountered the terms ‘live chat’ or ‘chatbot’? ...

How Live Chat Improves Online Sales Conversions?

Conversion Rates and website traffic are two of the many Marketing Key Performance Indicators (KPI) ...

Live Chat vs Phone Support Service

Live Chat vs Voice Customer Service: What to Choose For Your Business As a company offering services ...

Live Chat Trends and Statistics for 2020

The internet has served as the number one go-to channel for aspiring entrepreneurs and emerging ...

Why Using Live Chat Scripts Help in Customer Service?

Starting a business  amid the digital age presents big challenges to many companies. The ...

Live Chat Tips: How to Improve Chat Customer Service?

The advancement in today’s technology has brought drastic changes to our society in the contemporary ...

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